- What happens during an eye exam?
During your comprehensive eye exam, your eye doctor will determine if you require a prescription for eyeglasses, but will also check for common eye diseases, assess how your eyes work together as a team and evaluate your eyes as indicators of your overall health.
- When should my child's eyes be examined?
Recommended by the American Optometric Association (AOA), your child should have their first eye exam at 6 months. A second eye exam should be completed around ages 2-3 and again from ages 5-6 years old, right before your child enters kindergarten.
- When should an adult's eyes be examined?
Your vision is unique to you, and it is important to address any issues you may be facing earlier rather than later. Monitor your eye health and schedule an appointment if any concerns arise, no matter how frequent your last eye exam was.
We recommend an annual exam for everyone. For more information, please visit this link!
- How long is an eye exam?
Eye exams can last from 30 minutes to one hour. We request more time to aid you if you are selecting new contact lenses or frames.
- What if I am late to my appointment?
If you are running late for your appointment, please give us a call in advance at (608) 251-2020 to let us know. We may need to reschedule your appointment for another time.
- What if I need to cancel my appointment?
Have a change in your schedule? No problem! Give us a call at (608) 251-2020 and we can promptly reschedule you for another time most convenient to you!
- What methods of payment do you accept?
We accept cash, checks, and all major credit cards.
- Can I wear contact lenses?
It depends on each individual – as technology advances more and more people are able to wear contact lenses due to the wide array of parameters and choices available. Your ability to wear contact lenses depends on your eyes, your visual demands, and your prescription. During your appointment, ask your doctor about a contact lens evaluation to let the experts decide whether or not this is the right choice for you!
- Will I get help picking out new frames?
Our team is ready and able to assist you in selecting new frames. Our expertise will guide you in selecting the perfect glasses, as we aim to ensure you are looking and seeing your best!
- How do you insert and remove contact lenses?
We will provide you with all necessary instructions for inserting and removing contact lenses, as well as taking care of your contact lenses, during your appointment. If you need a quick refresher on how to properly insert and remove your lenses, please watch this video.
- How long does it take to adjust to new glasses or new lenses?
When receiving new glasses or lenses, it may take around 7-14 days to adjust. We ask that you try your new glasses/lenses for 10-14 days, and if by then you are still experiencing discomfort, please give our office a call. We will look for solutions adjusting the fit of your frames to your face or may need to set up an additional appointment for the doctor to examine your Rx.
- Do you fix or adjust frames?
If your frames were purchased with us, we are happy to adjust your frames to your needs. If your frames have broken in some way, there is no charge for simple repairs. If you did not purchase your frames with us we charge $5-10 for adjustments and repairs.